1 Limited Warranty. CMF by Nothing Products specified below that were
purchased in India from CMF by Nothing authorized sales channels are covered by
CMF by Nothing’s limited warranty which starts from the date of invoice (the
2 Product Defects. The Limited Warranty covers the hardware components of our
Product(s) as originally supplied and Product defects caused by workmanship or
build materials. This warranty is valid when the product is used under normal
conditions, as per the instructions given in Instruction Manual and the purpose for
which the product was designed. The Limited Warranty does not cover any of the
matters listed in Limited Warranty Exclusions.
3 Original country. The Limited Warranty is only redeemable within your original
country or region of purchase.
4 Warranty Claims. To make a claim, please provide your original proof of
purchase (invoice(s)), Product(s) model and IMEI/serial number of the Product, and
photo evidence of the Product’s defects to CMF by Nothing Customer Service as set
out in the Contact Support section of our website https://in.cmf.tech.
CMF by Nothing may conduct diagnostic tests on the product (s) to identify the
cause of failure/defect.
5 Repairs and replacement. Any repair and replacement service covered by the
Limited Warranty, along with shipping and handling, will be free within the Limited
Warranty period specified below. The time taken for repair and transit under the
warranty shall not be excluded from the warranty period.
Before you handover the product (s) for service, please back-up data and remove
confidential and/or personal information from the product. CMF by Nothing will not
be responsible for any damage or loss of any program, data, or removable storage
Under no circumstances shall CMF by Nothing be liable for any loss, cost, expense,
inconvenience or damage exceeding the purchase price of the Product.
6 Parts and components. CMF by Nothing may use rebuilt, reconditioned or new
parts and components when repairing any Product(s). Alternatively, we may replace
the defective Product(s) entirely with a rebuilt, reconditioned or new CMF by
All replaced spare parts are owned by CMF by Nothing.
7 After-sales assistance. Please note that we only offer after-sales assistance in the
areas where we make shipments (this includes repairs and/or
8 Warranty Periods. We have set out the Limited Warranty periods in respect of
each of our Products below. The Products covered by the Limited warranty are:
Labour & Parts
Labour & Parts
Labour & Parts
9 Statutory rights. The Limited Warranty does not affect your statutory rights
under applicable law.
Limited Warranty Exclusions
1 What is not covered under the Limited Warranty.
The Limited Warranty does not cover:
(a) defects or damage resulting from man-made damages, accidents, neglect, misuse
or abnormal use; defects or damage caused by abnormal conditions or improper
storage; exposure to liquid, moisture, dampness, sand or dirt, or unusual physical,
electrical or electromechanical stress;
(b) cosmetic damage, including but not limited to, scratches, dents unless failure has
occurred due to defect in material workmanship caused by CMF by Nothing;
(c) defects or damage resulting from excessive force or use of metallic objects on
the touch panel;
(d) devices that have the IMEI/serial number or similar removed, defaced, damaged,
altered or made illegible;
(e) ordinary wear and tear;
(f) defects or damage resulting from the use of the Product(s) in conjunction with
accessories, products, or ancillary/peripheral equipment that are not furnished or
approved by CMF by Nothing;
(g) any physical feature defects or damage resulting from improper testing,
operation, maintenance, installation, service, or adjustment not furnished or
approved by CMF by Nothing;
(h) defects or damage resulting from external causes such as collision with an
object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to weather
conditions, theft, blown fuse, abnormal voltage or improper use of any electrical
source;(i) defects or damage resulting from cellular signal reception or transmission, or
viruses and other software problems introduced into the Product(s);
(j) products not purchased from www.cmf.tech or authorised resellers
(k) Products purchased outside India
(l) repair(s) conducted by unofficial repair centres.
(m) if the handset is rooted by the user
(n) if the device has exceeded the standard warranty duration
Out of Warranty Repair
CMF by Nothing will determine whether a product is "Out of Warranty" at the
company’s discretion according to the standards listed below. Repair of "Out of
Warranty" products shall be separately quoted by the CMF by Nothing authorised
service centre and respective service shall be provided upon service fee payment.
(a) Violation of warranty including but not limited to customer-induced damage,
such as self-repairs, exposure to water, damage caused by misuse, alternation,
rooting of device, failure to comply with product manual, and so on.
(b) Expired Warranty
(c) Invalid Warranty
7.4 LIMITATION OF LIABILITY
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT
PERMITTED BY LAW, CMF BY NOTHING IS NOT RESPONSIBLE FOR DIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY
BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY,
INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF
ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON
CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS
OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION;
LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT
OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING ANY
COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR
DATA STORED IN OR USED WITH THE CMF BY NOTHING PRODUCT OR ANY
FAILURE TO MAINTAIN THE CONFIDENTIALITY OF INFORMATION STORED ON THE
CMF BY NOTHING PRODUCT.THE FOREGOING LIMITATION SHALL NOT APPLY TO PERSONAL INJURY CLAIMS,
DEATH OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT
ACTS AND/OR OMISSIONS.
7.5 The warranty is governed and construed under the laws of India and all dispute
pertaining to the terms of this warranty shall be resolved by the competent courts
of Gurugram, Haryana.